Leverage Digital Twins to Optimize Municipal Operations

Unified Operations Center approach speeds informed decision-making and crisis response


A typical municipal water system consists of multiple systems and sites, which are often a hodgepodge of disparate operational silos, loosely connected by power and security systems, but not necessarily integrated in a way to share business and operational intelligence in real-time with stakeholders at each location.

To move beyond the standard of SCADA-based operational control, a new, higher-level umbrella command and control infrastructure can be put in place to provide both site-level and system-wide visibility to many key functions such as:

  • Real-time Monitoring & Control
  • Multi-user visualization (local, remote, and mobile)
  • Alarm Display & Analysis
  • Dashboards, KPIs, & Reports
  • Workflow/SOP Management
  • Multi-user Development Environment
  • System-wide Asset Performance Management
  • Multi-tiered Historians on-premise and in the cloud for flexible functionality
  • Enterprise integration to GIS, Financial, BI, and CMMS systems
  • Machine Learning – Artificial Intelligence applications

Enabling this command and control level is a new generation of visualization and connectivity development tools known as Operations Management Interface. These tools allow municipal water systems to quickly deploy a single-pane-of-glass style unified operations center that gives complete visibility of the entire water cycle, from source to reclamation, customized for each stakeholder's unique needs.

Security must also be a primary concern that must be addressed to support a single point of entry in a unified system. To meet security requirements, it is critical that the components support segmentation as connectivity is extending beyond the facilities. Segmentation and redundancy must be delivered at each level to not only secure the system but provide offsite backups for rapid recovery. Employing tiered Historians and two-factor authentication are best practices which can be used to secure the system and support visibility at each stakeholder.

In this webinar, we will discuss the benefits to municipal water operators for taking this multi-site command and control approach to their water service and the lessons learned in its deployment. To illustrate the real-world practice of this approach, we will share results of the deployment in Gwinnett County where more than 70 million gallons of water are provided daily to over one million residents. This case study will illustrate how the OMI technology, standards-based integration, and deployment best practices can reduce total cost ownership and speed time to deployment in large-scale, multi-site municipal water systems.

Duration: 1 hour


W. Jarrett Campbell
Ph.D.Smart Infrastructure Marketing Director - AVEVA

Sarah Wray
Editor - SmartCitiesWorld

Register now to watch the on-demand webinar!